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Product pages, user manuals and support pages published by the manufacturer, fetched with permission, with the address and date kept for every fact.
Every appliance, by model number.
Specifications, official manuals, error-code meanings and documented faults, read straight from manufacturer documents. The source is shown beside every fact. Nothing is estimated.
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Type the model number from the rating plate. We link to the manufacturer's own PDF.
Usually inside the door frame or on the back. Where to look
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What the manufacturers say to check, in their own words, before you call anyone.
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Every model with its specifications, manuals and the codes that apply to it.
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Error codes
All error codes
Codes people look up
| Code | Brand and meaning | Applies to |
|---|---|---|
| E:36 -25 | Bosch washing machine: Drain pump is blocked. Clean the drain pump. | 12 models |
| E:30 | Bosch washer dryer: Critical malfunction. Turn off the water tap. With this error message, the appliance starts a draining process. 1. Wait… | 5 models |
| E:36 -25 | Bosch washer dryer: Drain pump is blocked. Clean the drain pump. | 5 models |
| E:30 | Siemens washing machine: Critical malfunction. Turn off the water tap. With this error message, the appliance starts a draining process. 1. Wait… | 4 models |
| E:36 -10 | Bosch washing machine: The detergent solution is not being pumped out. The water outlet hose is connected too high, is kinked or trapped, or h… | 4 models |
| E:36 -25 | Siemens washing machine: Drain pump is blocked. Clean the drain pump. | 4 models |
| E:10 -00 | Bosch washing machine: The pump for the intelligent dosing system is blocked. 1. Clean the detergent drawer. 2. If the fault persists, call cu… | 3 models |
| E:38 -25 | Bosch washing machine: Drain pump is blocked. 1. Clean the drum. 2. If the fault persists, clean the drain pump. Inlet opening of the rubber g… | 3 models |
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Where is my model number?
Find the rating plate
Every appliance carries a rating plate: a printed label with the model number, the serial number and the electrical rating. Search this site with the model number exactly as printed; spaces, hyphens and the suffix after a slash do not matter.
- Washing machines and washer dryers inside the door frame when the door is open, or behind the filter flap at the bottom front.
- Dishwashers on the edge of the door, visible when it is open.
- Fridges and freezers inside the compartment, on a side wall or behind the salad drawer.
- Ovens and cookers on the door frame or the inside edge of the drawer below.
- Anything else on the back or underside of the appliance.
Bosch, Siemens and Neff label the model number E-Nr; the longer FD number beside it is the production date, not the model.
How it works
Full method
Where the data comes from
571 models, 9,944 specifications, 5,341 official documents and 156 error codes from 11 brands, last updated 3 November 2026.
Facts, not articles
Each specification, manual link and error code is stored as a separate fact. We do not rewrite manuals or invent explanations.
Checked, and labelled
Every fact says whether it is as the manufacturer published it, verified by a reviewer, or awaiting review. Conflicting facts are held back.
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Manuals open on the manufacturer's own site. We index and link; we do not host documents or product photographs.